The Office of Us

<p><style type="text/css" id="isPasted"></style><span data-sheets-root="1">To apply your promo or discount code, proceed to checkout and enter your code in the &quot;Discount Code or Gift Card&quot; field, then click &quot;Apply.&quot;</span></p><p><span data-sheets-root="1"><style type="text/css" id="isPasted"></style><span data-sheets-root="1">Please note that only one code can be used per order, and be sure to review the terms and conditions for the specific promo code. Please note that promotional codes can not be applied to discounted items on the website.&#xA0;</span></span></p><p><span data-sheets-root="1"><span data-sheets-root="1"><style type="text/css" id="isPasted"></style><span data-sheets-root="1">If you&apos;re having trouble entering your code, try clearing your browser&apos;s cache or using a different device. If the issue persists, feel free to contact us at hello@theofficeofus.com, and we&#x2019;ll be happy to assist you.</span></span></span></p><p>If you are placing your order via mobile phone:</p><p>Once you have your items in cart, click checkout. The next page you will see your order summary at the top and a down arrow. Click the down arrow to expand and show the giftcard field to enter your store credit or gift certificate number to apply.&#xA0;</p><p>Happy shopping!</p>

To apply your promo or discount code, proceed to checkout and enter your code in the "Discount Code or Gift Card" field, then click "Apply.". Please note that only one code can be used per order, and be sure to review the terms and conditions for the

How do I apply my promotional code/ Gift Card to my order?

Discounts & Promotions

What if my order contains a product on pre-order?

How quickly can I expect my order to be processed?

What is a pre order?

How do I cancel my order?

What is the status of my order?

Can I edit my order after it has been placed?

What do I do if I receive the wrong item?

Why is my order taking a little longer to ship?

How long will it take for me to receive my order?

How is tax collected on purchase?

What is Shop Pay?

What happens if I purchase a gift for someone on Final Sale?

Orders

How can I prevent my personal information from being shared or sold?

How can I get a catalog?

Please remove me from your catalog mailings

Account & Catalog Information

What’s your return policy?

How do I handle the return of a gift?

How do I start a return or exchange?

When will I receive my refund?

Can I return or exchange my international order?

Returns & Exchanges

How do I know which size will fit me best?

What is a 'Last'?

Fit & Sizing

Do you ship internationally?

My order was marked delivered but it’s not here.

Do you offer free shipping?

How do I track my order?

What if my shipment arrives damaged?

When can I expect to receive my order?

Do I have to pay duties and taxes?

Where do you ship from?

Shipping & Delivery

How can I care for my shoes?

I just received my order and they feel a bit stiff, what can I do?

BRUSH OFF LEATHER

CALF HAIR LEATHER

CALF LEATHER

EMBOSSED CROC LEATHER

FULL GRAIN LEATHER

METALLIC LEATHER

MIRROR COATED FABRIC

NAPPA LEATHER

NUBUCK LEATHER

PATENT LEATHER

SHEARLING LEATHER

SNAKE PRINT LEATHER

STRIPED BRUSH OFF LEATHER

SUEDE LEATHER

TEXTILES

VEGETABLE TANNED LEATHER

WOVEN FABRICS

WHITE WEDGE SOLES

Product Care

Where can I purchase a Gift Card?

Do Gift Cards expire?

Can I get a refund for my Gift Card?

Gift Card

ACCESSIBILITY ASSISTANCE

Accessibility Assistance

Can I find your shoes at a location near me?

The style I want is sold out, will you be getting more?

Are these non-slip soles?

Can my Goodyear Welted shoes be resoled?

Are your shoes long lasting?

Why are the shoes named Mr., Miss, Mrs., etc?

Other

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Need more assistance?

How do I apply my promotional code/ Gift Card to my order?Updated 3 months ago