Returns & Exchanges

What’s your return policy?

How do I handle the return of a gift?

If you received an item from The Office of US as a gift, you may exchange it or return it for store credit. Items eligible for exchange must be in new unworn condition with box, dust bag and complete with any additional items such as removable leathe

How do I start a return or exchange?

To start your return or exchange, please visit our returns portal and enter your order number along with your shipping zip code. Please print the return label and attach it to the outer box, and drop it off with your local UPS. We highly recommend ge

When will I receive my refund?

Once we receive your return, please allow up to 10 business days for your return to be processed at our warehouse. Your refund will be credited back to the original form of payment used to make the original purchase. We’ll send you an email when our

Can I return or exchange my international order?

We would be happy to help you process your return or help with an exchange/ store credit please reach out to us directly at [email protected]